Privacy Policy

1. Who We Are

SRS Diamonds bv is a diamond trading company registered in Belgium, with offices at 1-7 Schupstraat, CBS Building 501, 2018 Antwerp, Belgium. We are the data controller for personal data collected through this website.

Contact: info@srsdiamonds.com

2. What Data We Collect

When you submit an enquiry through our contact form, we collect the following personal data:

• Full name
• Company name and business type
• Email address
• Phone number (optional)
• Country of residence
• Your message and stated requirements

We use privacy-friendly, cookieless analytics (Vercel Web Analytics) to understand overall website traffic — such as page views, approximate location by country, and device type. This data is aggregated and anonymous: it does not use cookies, does not track you across other websites, and cannot be used to identify you personally. We do not use advertising trackers.

If you choose to view this website in another language, we use a third-party translation service (GTranslate, which relies on Google Translate). This is only activated when you select a language and stores a small cookie to remember your choice. Translating the page may send the page content to that service to generate the translation. We do not use it to identify or track you.

3. How We Use Your Data

We use your personal data solely to:

• Respond to your enquiry
• Fulfil orders or provide quotations where requested
• Maintain our business relationship with you

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the basis of legitimate interests (Article 6(1)(f) GDPR) — specifically, responding to business enquiries submitted voluntarily by you — and, where applicable, for the performance of a contract (Article 6(1)(b) GDPR).

5. Data Retention

We retain personal data only as long as necessary for the purposes described above, or as required by Belgian commercial law. Enquiry data is typically retained for a maximum of 3 years.

6. Your Rights

Under GDPR, you have the right to: access your personal data, request correction or deletion, object to processing, and lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be). To exercise any right, contact us at info@srsdiamonds.com.

7. Contact

For any privacy-related questions, contact SRS Diamonds bv at:
info@srsdiamonds.com
+32-3-2330827
1-7 Schupstraat, CBS Building 501, 2018 Antwerp, Belgium